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TOURS AND ACTIVITIES

All Activities

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Privacy and Safety Policy

Due to the deep respect and commitment with our customer’s privacy and with those people using this online reservation services, Lomas Travel has set up a safety system VeriSign Certificate SSL 3.0 to protect all the information sent by your browser to our website and data base. All the data provided by our customers regarding the operations done with our customer’s credit card are encrypted, so nobody can access our network, as a result having 100% safe transactions when processing online payments.

All the information (Such as name, address, e-mail address, telephone number and other data regarding the reservation) provided by our customers to Lomas Travel (DBA Viajes Turquesa del Caribe Mexicano, S.A. de C.V., and/or Caribbean Coast Reservations , Inc.) when processing online payments will be strictly confidential unless specified by our customers.

Caribbean Coast Reservation, Inc.
7227 South Loop East, Suite 100, Houston, Texas 77087-2311
E-mail : groupsales[at]lomas-travel[dot]com
Telephone. (713) 623 1340
Fax: (713) 481 0968

Viajes Turquesa del Caribe
Av. de los colegios #37 por Av. Bonfil
Calle de acceso (L28)
Sm 309 Mz 16
Lt 37
Zip Code 77560
From U.S 011(52) 998 8819400
other country(52) 998.881.9400

Cancellation and Refund Policies

Cancellations made (01) one day prior to the reservation date will be subject to a charge for 100% of the total amount quoted.

Cancellations made (02) two days prior to the reservation date will be subject to a charge for 75% of the total amount quoted.

Cancellations made (03) five days prior to the service date will not be subject to charges.

Total refund will apply only if:

  • The service is cancelled by the supplier.
  • Due to a health condition duly supported by a Medical Certificate
  • Due to weather conditions (land and water activities).